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We Are Open

We hope that you are safe and well and we can’t wait to see you back in the clubs having fun and getting fit!

Now that we are open and back at it, we wanted to continue to provide you with updates on what we are doing to keep everyone safe and enjoying their workouts. We have increased the amount of hand sanitizer and disinfectant wipe stations around the club and created new guidelines within the clubs to keep everyone safe while you work out. Your safety and wellbeing are our highest priorities!

In accordance with Governor Baker’s guidance, we will of course follow all federal, state and local guidelines to keep everyone safe while working out. In addition, we have implemented certain protocols to limit occupancy, enhance hygiene and increase social/physical distancing. To maintain these, we will also need your help and have updated some of our policies to set clear expectations for everyone and an FAQ, which we hope will answer most of your questions.

FAQ’s

Cleaning and Sanitizing

While we have always prioritized cleanliness, we have used the time of our temporary closure to source advanced hospital–grade cleaners, disinfectants and equipment and train our teams in the proper usage. All staff will continually clean and disinfect high touch areas, equipment, etc. throughout the day while in the club. The club will be disinfected when we close at night. All disinfecting products are medical–grade and are shown effective in EPA listings related to COVID and other viruses. We have also purchased electrostatic sprayers to disinfect some of the harder to reach places and equipment. We ask that all members disinfect equipment before and after each use. Staff will be available to help and educate members on proper disinfection. We are also providing extra sanitizing wipes and hand sanitizer throughout the gym, group exercise rooms and locker rooms.
Our staff will be disinfecting all group fitness equipment between each class to ensure your safety. We will be requiring all members to sign up for classes in advance and will be scheduling a minimum 30-minute gap between classes to give ample time to disinfect.
We have sourced a large quantity of 70% and 80% Alcohol based hand sanitizer above and beyond the CDC’s guidelines of 60%.  Members and Staff will be required to use sanitizer dispensers when entering the club and throughout the day.
Members are asked to disinfect equipment before and after each use with our supplied disinfectant wipes.  Our wipes are EPA approved and a proven “one step” disinfectant cleaner against bacteria and viruses.  Please allow appropriate dry time for the disinfecting process to take place.

Operations

Our current hours for each club is listed below:

Kendall Sq.

Monday-Friday: 6:30AM – 8:30PM
Saturday: 7AM – 6PM
Sunday: 8AM – 1PM

Longwood

Monday-Friday: 6AM – 8PM
Saturday: 7AM – 6PM
Sunday: Closed
Per CDC and State guidance, fully vaccinated staff and members no longer need to wear a mask in our clubs. Non-vaccinated individuals are still advised to continue wearing masks in the clubs. We trust everyone to follow the guidance to help keep all our members and staff healthy. If you feel more comfortable continuing to wear a mask, we encourage you to do what’s best for you.
We ask all members to maintain a minimum of 6 feet between themselves and others in the club. We have implemented procedures to help ensure these guidelines are adhered to including capacity limits, signage, equipment closures and staff to help monitor this.
We will be limiting the number of members in the club at any given time and will adhere to any local and state guidelines as they are available.
All services are available at this time.
Yes. You will be able to use the locker rooms to store belongings, change as well as shower (we will provide shower towels). Please disinfect and wipe down the handle, lock and the interior of the locker before and after use. We recommend that if you do not have to use a locker to please don’t as it will help with social distancing.
Yes. Personal Training will be available by appointment only as it is always. Your trainer will be physical distanced from you as they put you through a great workout. Any equipment that you will use will have been disinfected before your session and you will be expected to retrieve all the equipment that will be used during the sessions or on an agreed-upon approach to make sure you and your trainer are safe. If you want to start back up or continue with Virtual training this will also be available.
All group ex studios will have a limited capacity as we make sure we are following all the local and state guidelines. To take a class you must sign up in advance either on our website or our app. Reservations do not open up until the day before a class is scheduled. Masks must be worn at all times during classes by both instructors and members. Please do not arrive more than 5 minutes before class. You will set up your space in the designated areas and will stay in those areas during class. At the end of class please leave your equipment that you used in your area and our staff will clean & disinfect it and put it away. If you sign up for a class and do not think you can make it, please cancel your reservation a minimum of 6hrs before the class to allow others enough time to sign up
Yes! All group ex studios will have a limited capacity as we make sure we are following all the local and state guidelines. To take a class you must sign up in advance either on our website or our app. Reservations do not open up until the day before a class is scheduled. Masks must be worn at all times during classes by both instructors and members. Please do not arrive more than 5 minutes before class. You will set up your space in the designated areas and will stay in those areas during class. At the end of class please leave your equipment that you used in your area and our staff will clean & disinfect it and put it away. If you sign up for a class and do not think you can make it, please cancel your reservation a minimum of 6hrs before the class to allow others enough time to sign up

We will continue to offer virtual classes as we do now. All classes will require signups in advance of the class.
Yes day passes are available.
We are changing all filters before reopening and have increased outside airflow where we can.

Membership Billing

Yes. We realize that the pandemic has created unforeseen circumstances for many people, so we want to make sure that you know you can freeze your account, prior to the next billing date (1st of the month). You can always unfreeze at any time you feel comfortable to come back in as well.